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Privacy Policy

Last updated: October 11, 2026

Elite Fight Club Canada (“we”, “us” or “our”) respects your privacy. This policy explains how we handle personal information through elitefightclub.ca and related enquiries, trials, memberships, classes and personal training.

Information we collect

When you contact us, register, book or buy a membership, we may collect your name, email, phone number, address, date of birth, account details, booking history, membership and transaction records, and the messages you send through forms or chat.

Our participation waiver asks about medical conditions and includes your acknowledgements and signature. We use relevant health or injury information to understand participation needs and support safety. Please provide only information needed for that purpose and contact us before sending detailed medical records through general email or chat.

The website and its service providers also receive technical information such as IP address, browser and device information, pages visited and interactions. See our Cookie Statement for more about cookies and your choices.

How we use information

We use information to respond to enquiries; arrange trials and training; manage bookings, accounts and memberships; process payments and receipts; communicate schedule or service changes; support participant safety; maintain business records; protect the website from misuse; and understand how visitors use the site.

Optional promotional messages are subject to your consent or another permission allowed by law. You can unsubscribe using the link in a marketing email or contact us. Essential booking, payment and membership messages may still be sent.

Consent and children’s information

We explain why information is needed when we collect it. Consent for an enquiry or registration does not automatically authorize unrelated marketing or publication of your photo. You may withdraw consent, subject to legal or contractual limits; we will explain if that affects a service you request.

Parents or guardians should handle registration and waivers for participants under 18. We request children’s information only as needed to administer their participation and communicate with their parent or guardian. Contact us to review or correct your child’s information.

Service providers and sharing

Our website is hosted on Wix. Wix services support forms, member accounts, bookings, pricing plans, chat and website operation. Payment providers process payment details; we receive information needed to confirm and administer transactions. Please do not send card numbers through general contact forms or chat.

Information may be shared with staff and service providers who need it to deliver these services, and with professional advisers, insurers or authorities where necessary and permitted or required by law. Providers may process information outside Canada, where it may be subject to local laws and lawful government access.

External services, including linked social platforms and embedded media, handle information under their own policies when you use them. This policy does not cover websites operated by other organizations.

Photos and videos

Our website and social channels feature gym activities, coaches and athletes. We seek appropriate permission for identifiable promotional images, including parent or guardian permission where needed. Contact us with any concern about an image of you or your child so we can review it.

Retention and protection

We keep personal information for as long as needed for the purposes described, including membership administration, legal, accounting, insurance and dispute-related obligations. Retention depends on the type of record. When no longer needed, information should be securely deleted or anonymized.

We use reasonable safeguards appropriate to the sensitivity of the information and limit access to legitimate business needs. No website, transmission or storage system can be guaranteed completely secure.

Your questions and choices

You may ask to access or correct your information, withdraw consent, request deletion where available, or raise a privacy concern. We may need to verify your identity before responding. Some records must be retained by law or for legitimate obligations; we will explain relevant limits. You may also contact the Office of the Privacy Commissioner of Canada at priv.gc.ca.

Contact: Christopher Williams, Owner — privacy enquiries
Email: info@elitefightclub.ca
Phone: 437-449-3246
Elite Fight Club, 3480 Pharmacy Avenue, 2nd Floor, Scarborough, ON M1W 2S7, Canada.

Updates

We may update this policy as our services or practices change. The date above identifies the latest revision. Where required, we will provide additional notice or seek consent for a new use of personal information.

QUESTIONS? GET IN TOUCH.

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